Offline Doctor
Frequently Asked Questions
📋 General Questions
What is Offline Doctor?
Offline Doctor is an AI-powered medical assistant that runs completely offline on your computer. It provides general medical information and guidance while ensuring your privacy through local-only processing.
Who is it for?
- General users seeking medical information
- Healthcare professionals for patient education
- Clinics and medical practices
- Anyone prioritizing privacy in healthcare
Is it a substitute for medical professionals?
No. Offline Doctor is an informational tool only. Always consult qualified healthcare professionals for medical diagnosis, treatment, and care decisions.
💻 Technical Requirements
System Requirements
Minimum:
- CPU: 2 cores
- RAM: 4GB
- Storage: 2GB free space
- OS: Windows 10+, macOS 10.15+, or modern Linux
Recommended:
- CPU: 4+ cores
- RAM: 8GB+
- Storage: 5GB+ free space
- GPU: Basic graphics card (integrated OK)
Software Dependencies
- Node.js 16 or higher
- Python 3.7 or higher
- Git (for installation)
- Ollama (installed automatically)
🔒 Privacy & Security
How is my data protected?
- All processing happens locally
- No internet connection required
- Optional encryption for stored data
- Regular automatic data cleanup
Can I delete my data?
Yes, you have full control:
- Clear individual sessions
- Delete all history
- Configure auto-deletion
- Export data before removal
Is my data shared with anyone?
No. Your medical information never leaves your device. The application runs completely offline after initial setup.
💡 Usage & Features
How do I start a consultation?
- Open the Consultation tab
- Type your medical question
- Provide relevant details
- Review the AI response
- Ask follow-up questions
What can I ask about?
- General medical information
- Symptom explanation
- Basic health guidance
- Wellness recommendations
- Medication information
How accurate is the AI?
The AI provides general medical information based on its training. Accuracy varies, and all information should be verified with healthcare professionals.
⚙️ Technical Details
Can I use custom AI models?
Yes! Advanced users can:
- Install compatible models
- Configure model settings
- Adjust parameters
- Use specialized medical models
Is offline operation really offline?
Yes, after initial setup:
- No cloud connections
- No external API calls
- No telemetry
- Complete network isolation
Can I back up my data?
Several options available:
- Local backup
- Encrypted export
- Selective history export
- Custom backup locations
🛠️ Troubleshooting
Common Installation Issues
Windows Installation Failed:
- Run as administrator
- Check Windows Defender
- Verify system requirements
- Try portable version
macOS “App Cannot Be Opened”:
- Open System Preferences
- Go to Security & Privacy
- Click “Open Anyway”
- Follow security prompts
Application Problems
App Won’t Start:
- Check Node.js version
- Verify Python setup
- Confirm Ollama status
- Check system resources
AI Model Issues:
- Verify model installation
- Check Ollama service
- Restart application
- Reinstall if needed
🤝 Community & Support
How can I get help?
Documentation:
Community Support:
How can I contribute?
Various Ways:
- Report bugs
- Suggest features
- Improve documentation
- Contribute code
- Help other users
Business Support
For enterprise needs:
- Dedicated support
- Custom deployment
- Training sessions
- Priority assistance
Contact: support@offlinedoctor.ai
🔄 Updates & Maintenance
How often are updates released?
- Security updates: As needed
- Bug fixes: Weekly/Biweekly
- Feature updates: Monthly
- Major versions: Quarterly
How do I update?
- Use the built-in updater
- Pull latest from Git
- Run update script
- Restart application